Aufiero Informática


Transform Gmail into a multi-channel helpdesk

Most helpdesks are expensive and complicated to use. But not Hiver – it brings email, live chat, knowledge base, and voice communication inside Gmail.

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Drive your team's efficiency by
80% with Hiver


10,000+ teams worldwide use Hiver for

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No more switching between tools.
Manage all communication channels from Gmail

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One powerful platform.
For everyone.

Hiver for Customer Service

Manage email support, live chat, knowledge base, phone, and whatsapp support – right from Gmail.

Hiver for Finance Operations

Collaborate on invoices, cash collection requests, bookkeeping queries, and more, to ensure company operations run smoothly.

Hiver for People Operations

Be there for your employees at all times. Provide accurate responses to queries related to payroll, company policies, benefits, and more.

Hiver for ITSM

Stay on top of technical issues your employees face. Assign tickets based on expertise and deliver faster resolutions.

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Hiver vs other helpdesks

Start in less than an hour

No need to learn an alien interface. Hiver is extremely intuitive to setup and use.


Generative AI capabilities

Because Hiver works on top of Gmail, you can leverage all it’s AI capabilities in your day-to-day operations.


24/7 support for everyone

Hiver offers white-glove onboarding, and 24/7 support on all plans, unlike most helpdesks.


Save between 35%-50%

Only pay for the features that you need. No hidden costs, no extra costs for training or support.



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