Transform Gmail into a multi-channel helpdesk
Most support services are expensive and complicated to use. But no, Hiver brings email, live chat, a knowledge base, and voice communication right into Gmail.
Drive your team's efficiency by 80% with Hiver
More than 10,000 teams worldwide use it for
No more switching between tools. Manage all communication channels from Gmail
One powerful platform. For everyone.
Hiver for Customer Service
Manage email support, live chat, knowledge base, phone, and whatsapp support – right from Gmail.
For Finance Operations
Collaborate on invoices, cash collection requests, bookkeeping queries, and more, to ensure company operations run smoothly.
For People Operations
Be there for your employees at all times. Provide accurate responses to queries related to payroll, company policies, benefits, and more.
For ITSM
Stay on top of technical issues your employees face. Assign tickets based on expertise and deliver faster resolutions.
Hiver vs other helpdesks
Start in less than an hour
There’s no need to learn an alien interface. It’s extremely intuitive to set up and use.
Generative AI capabilities
Because it runs on Gmail, you can take full advantage of its AI capabilities in your daily operations.
24/7 support for everyone
Offers white-glove onboarding, and 24/7 support on all plans, unlike most helpdesks.
Save between 35%-50%
Only pay for the features that you need. No hidden costs, no extra costs for training or support.
It is a software solution distributed by Aufiero Informática. At Aufiero Informática, we distribute it with a 100% original license for companies in Latin America.
You can request a quote and a demonstration with Aufiero Informática; we’ll advise you on the ideal license, implementation, and support in your language.
Yes. Aufiero Informática is your authorized distributor in Latin America, with original licenses, local support, and payment in local currency.
