In 2014, Sony Pictures suffered one of the most visible and disruptive attacks of the last decade. What began in 2014, Sony Pictures suffered one of the most visible and disruptive attacks of the last decade. What started with a malicious email ended up leaking emails, unreleased movies and paralyzing operations. This incident is now a required class for any team that manages data: it shows that not only large companies can be affected. In this article we review the chronology of the attack, its key flaws, and a practical proposal: how to combine verified tools—such as Heimdal and Atera—to reduce the probability and impact of a similar attack.

1) Brief and clear chronology of the attack

2014 — first access (phishing): The attackers started with emails aimed at employees. One or several clicks allowed initial credentials for the initial move.
Escalation and lateral movement: With access, they escalated privileges within the network to move to critical servers.
Execution of the wiper and exfiltration: Destructive malware (wiper) was deployed to erase data on certain systems while leaking information – emails, contracts and audiovisual material – which was then leaked to the press.
Operational and reputational impact: Inoperative systems, interrupted communications and specific economic and reputational damage, even worldwide, causing political tension.

2) What failed: weaknesses that exposed them

Insufficient email protection: phishing was the initial vector.

Limited privilege control: Once on the network it was possible to escalate privileges.

Lack of centralized visibility: late detection prevented lateral movement from being contained.

Patching/vulnerability management: Systems with pending patches amplify the attack surface.

3) Realistic mitigation proposal: Heimdal + Atera

Instead of selling magic, here is a concrete and actionable strategy based on real modules:

Phishing prevention and domain blocking

Heimdal — Email Security & DNS filtering: Blocks malicious emails and prevents endpoints from resolving malicious domains, reducing the possibility of phishing working.

Endpoint protection and detection

Heimdal — EDR (Endpoint Detection & Response): allows you to detect anomalous behavior, block suspicious processes and isolate cases for investigation. EDR reduces detection and containment time.

Privileged access control

Heimdal — PAM (Privileged Access Management): managing and auditing privileged accounts reduces the probability of successful escalation

Visibility, response and operational remediation

Atera — RMM & Patch Management: centralized monitoring, automatic script execution and patch management to close exploitable vectors.

Atera — Automation / Scripting: Allows quick actions (e.g. deactivate an account, restart services, apply a critical patch) from a single console.

4) Suggested defense flow

• Blocking at origin (email + DNS): reduce phishing attempts that reach users.
• Email security / fraud prevention: Heimdal’s Email Security and Email Fraud Prevention offers to block advanced phishing, BEC and malicious links.
• Endpoint protection (EDR): detect and isolate malicious processes.
• Privilege Management (PAM): Minimize accounts that allow lateral movement.
• Centralized remediation (RMM + patching): update, cut and restore from the console.

5) Expected result and benefits

• Shorter window of exposure: attacks that do not progress or are detected within minutes.
• Lower operational impact: fewer systems offline.
• Better traceability: logs and audits for response and compliance.
• Lower cost and stress: less recovery time and fewer public repercussions.

Does Heimdal replace an antivirus?

Not exactly: Heimdal integrates EDR and protection modules that go beyond a traditional antivirus, as well as email protections.

Does Atera isolate machines automatically?

Atera allows you to execute automated actions (scripts) that allow you to isolate or restore behaviors from the console, the specific implementation depends on the configuration and permissions.

Does this prevent all attacks?

No solution does it 100%, but combining layers drastically reduces the probability and impact.