teamviewer

TeamViewer as a strategic ally for resellers: beyond remote access

product teamviewer remote support overview

For years, TeamViewer has been synonymous with remote access. Millions of users worldwide adopted it to connect to computers, provide technical support from a distance, or collaborate in real time. However, what started as a simple remote assistance tool has evolved into a comprehensive ecosystem of productivity, security, and digitalization, with applications that go far beyond screen sharing.

For resellers in Latin America, this evolution opens up a wide range of opportunities: not just selling remote access licenses, but becoming strategic partners for businesses that need scalable, secure, and flexible solutions to thrive in increasingly digital environments.

From remote assistance to digital transformation

TeamViewer has expanded its portfolio with solutions that address today’s market needs:

  • TeamViewer Tensor: designed for enterprises that require scalability, access control, and advanced security.
  • TeamViewer IoT: monitoring and controlling devices in industrial and manufacturing environments.
  • TeamViewer Frontline: augmented reality (AR) solutions for maintenance, logistics, and training.

This positions TeamViewer not only as remote support software but as a comprehensive digitalization platform.

Benefits for resellers

  1. Globally recognized brand
    • A trusted standard in the market, which facilitates client acquisition.
  2. Scalability
    • Solutions tailored to both SMEs and large enterprises.
  3. Profitability
    • Competitive margins and recurring revenue through SaaS licensing.
  4. Local support with Aufiero Informática
    • Technical and commercial assistance in Argentina, Chile, and Mexico.

Use cases in Latin America

  • Distance education: universities and schools supporting students and teachers remotely.
  • Growing SMEs: businesses requiring efficient support without costly infrastructure.
  • Industrial sector: factories and plants using TeamViewer Frontline with AR to optimize maintenance and training.

Comparison with other solutions

FeatureTeamViewerAnyDeskVNC / basic tools
Enterprise scalability✔️ Tensor & advanced plans❌ Limited❌ Basic
IoT / AR solutions✔️ Integrated❌ Not available❌ Not available
Advanced security✔️ AES 256 + MFA, compliance✔️ Basic❌ Limited
Global brand✔️ Recognized✔️ Growing❌ Niche only

Conclusion

Today’s businesses need more than remote access: they need secure, scalable, and future-ready platforms. For resellers in Latin America, TeamViewer represents a strategic opportunity by combining the reliability of a global brand with innovative solutions like IoT and AR.

👉 With the support of Aufiero Informática, resellers in Argentina, Chile, and Mexico can unlock TeamViewer’s full potential to differentiate themselves and deliver real value to their clients.

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