Frequently asked questions

Everything you need to know about Aufiero Informática: our brands, services, regional coverage, how to buy and support.

About Aufiero Informática

We are a leading company in advanced technology solutions, specialized in 3D design and rendering and in next-generation cybersecurity services. Since 2003 we have been a benchmark in software distribution in Latin America, serving companies, educational institutions, professionals and individual users.

We have operated since 2003, with more than 20 years of experience in software distribution in Latin America.
We are authorized software distributors for Latin America. This guarantees that all software is 100% original, with licensing authorized by the manufacturer, and that the client has official support in their language.

Regional Presence and Coverage

We have presence and local service in Argentina, Brazil, Chile, Colombia, Mexico, Peru, Uruguay and the United States, with commercial and after-sales support in local hours and
language.

Yes. We provide service in Spanish, Portuguese and English, support in your language and payment in local currency.

Products and Brands

We work with a portfolio of more than 90 leading global brands and a catalog of over a thousand products, covering the needs of professionals and companies across multiple industries.
IT and Cybersecurity; Design, engineering and architectural rendering (BIM); VFX, media and entertainment; Productivity and Management; Development; and Analytics and Statistics.
Among others, we work with Lumion, Bentley, BricsCAD (Bricsys), Maxon (Cinema 4D), KeyShot, Bluebeam, Metashape, Toon Boom, RealVNC, Norton, AVG and Avast.
Yes. We sell exclusively 100% original software, with licensing authorized by the manufacturer.

Services

We offer training, software consulting (cybersecurity and BIM), IT support and digital marketing, as well as automation solutions, virtual environments and rendering.
Yes, we run live sessions, technical webinars and courses led by our Sales Engineers, using a project-based learning model.
Yes. Our technical team is available to resolve any issue, from license installation to support during the use of the software.
It is our offering for manufacturers: we provide sales efforts, product demonstrations, marketing resources, financial tools and technical support so that clients experience your brand as a local one in the region.

How to Buy and Demos

You can buy through our online store or by contacting our sales team, who will help with the quote, licensing and payment in local currency.
Yes. We offer demonstrations, including the Demo On Demand, which lets you explore the solutions at your own pace and schedule.

Reseller Program

Yes. Our reseller program provides access to a specialized sales team, technical and commercial training, ongoing support and payment in local currency. See the dedicated Reseller Program FAQ for details on categorization, discounts and order flow.

Virtual Ambassadors for your Brand in Latin America

We provide sales efforts, product demonstrations, marketing resources, financial tools, and technical support to help customers feel like their brand is local.