Digital transformation, the rise of hybrid work, and the need to provide support for devices from anywhere have made remote access a fundamental piece of IT operations. In this scenario, TeamViewer stands out in 2025 as one of the most complete and reliable solutions on the market.
Far from being just a remote-control tool, TeamViewer has evolved into a comprehensive platform for connectivity and collaboration, designed for companies seeking efficiency, security, and flexibility. For Managed Service Providers (MSPs) and resellers, this represents a golden opportunity: offering their clients a solution that covers multiple needs in a single environment.
TeamViewer has maintained its leadership by adapting to the demands of a rapidly changing tech landscape. In 2025, its main features include secure remote access with multifactor authentication and end-to-end encryption, instant technical support without travel, real-time collaboration with screen sharing and online meetings, advanced IoT device management in industrial and corporate environments, and seamless integration with enterprise platforms such as Microsoft Teams, Salesforce, or ServiceNow.
For MSPs, TeamViewer in 2025 is much more than support software: it is a resource that optimizes operations, reduces costs, and improves the client experience. With TeamViewer, technicians can resolve issues remotely in minutes, avoiding travel time and improving service level agreements. The platform also enables simultaneous support for multiple clients from a single centralized console, allowing MSPs to scale without drastically increasing their technical staff.
Security remains one of TeamViewer’s strongest pillars. In a time when cyber threats grow daily, having a solution that ensures encryption, access control, and compliance is essential. For MSPs, this means providing reliable support without compromising sensitive client data.
For resellers, including TeamViewer in their 2025 portfolio covers a cross-industry need. Small businesses seek affordable, easy-to-implement tools, while large enterprises demand scalability, integrations with existing systems, and global support. In both cases, TeamViewer adapts. Offering this solution also creates long-term business opportunities, as customers who adopt TeamViewer rarely abandon it. This generates loyalty, recurring contracts, and opportunities to bundle license sales with added services such as training, integration, and advanced support.
TeamViewer’s vision for 2025 goes beyond traditional remote access. The company is investing in an ecosystem that integrates artificial intelligence, automation, and compatibility with emerging technologies like augmented reality. This will enable more immersive and effective support and allow businesses to explore new forms of collaboration without geographic barriers.
In a world where mobility, security, and efficiency are decisive factors, TeamViewer in 2025 is positioned as an indispensable solution for MSPs and resellers. It not only ensures real-time collaboration and secure remote support but also enables stronger and more differentiated service offerings. At Aufiero Informática, as an official TeamViewer reseller, we help our partners implement this leading solution, keeping businesses connected, secure, and productive regardless of distance or complexity.
