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Aufiero – Hiver



Hiver helps you make sure each of your customers receives timely, accurate and delightful customer service across channels.

Hiver enhances your Gmail so your team can engage with your customers and collaborate internally - from the comfort of their email inboxes.

With Hiver, your team can:

  • Streamline communication around common email addresses like support@ and info@
  • Make sure every customer email is answered in time, and nothing slips through the cracks.
  • Go beyond email and engage with your customers through website chat, Whatsapp and phone calls.
  • Collaborate with each other from right inside their Gmail inboxes

No more switching between tools. Manage all communication channels from Gmail

Most helpdesks are expensive and complicated to use. But not Hiver – it brings email, live chat, knowledge base, and voice communication inside Gmail.

Hiver vs other helpdesks

Start in less than an hour

No need to learn an alien interface. Hiver is extremely intuitive to setup and use.

Generative AI capabilities

Because Hiver works on top of Gmail, you can leverage all it’s AI capabilities in your day-to-day operations.


24/7 support for everyone

Hiver offers white-glove onboarding, and 24/7 support on all plans, unlike most helpdesks.

Save between 35%-50%

Only pay for the features that you need. No hidden costs, no extra costs for training or support.

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