IT & CYBERSECURITY
Hiver helps you make sure each of your customers receives timely, accurate and delightful customer service across channels.
Hiver enhances your Gmail so your team can engage with your customers and collaborate internally - from the comfort of their email inboxes.
With Hiver, your team can:
- Streamline communication around common email addresses like support@ and info@
- Make sure every customer email is answered in time, and nothing slips through the cracks.
- Go beyond email and engage with your customers through website chat, Whatsapp and phone calls.
- Collaborate with each other from right inside their Gmail inboxes
No more switching between tools. Manage all communication channels from Gmail
Most helpdesks are expensive and complicated to use. But not Hiver – it brings email, live chat, knowledge base, and voice communication inside Gmail.
Hiver vs other helpdesks
Start in less than an hour
No need to learn an alien interface. Hiver is extremely intuitive to setup and use.
Generative AI capabilities
Because Hiver works on top of Gmail, you can leverage all it’s AI capabilities in your day-to-day operations.
24/7 support for everyone
Hiver offers white-glove onboarding, and 24/7 support on all plans, unlike most helpdesks.
Save between 35%-50%
Only pay for the features that you need. No hidden costs, no extra costs for training or support.