Aufiero Informática


Provide WhatsApp support from inside Gmail

Hiver’s WhatsApp Channel helps you handle customer conversations smoothly without leaving your inbox.

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Make customer communication more engaging


Add WhatsApp as a support channel and
manage incoming queries right from Gmail

WhatsApp is a popular instant messaging app – it’s faster, more convenient, and easier to use. And so customers are more likely to use it than emails or phone calls. Teams who understand this actively use WhatsApp as a customer support channel.

With Hiver’s WhatsApp integration, respond to WhatsApp messages from Gmail while ensuring complete visibility and accountability for each conversation.

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Improved Productivity

With this innovative option, the integration of WhatsApp into Gmail becomes seamless. No longer do you need to switch between different applications or browser tabs. You can send WhatsApp messages directly from your Gmail inbox, saving time and reducing the complexity of having multiple apps open.

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Connect WhatsApp with
Hiver in a few steps

The Hiver–WhatsApp integration is easy to set up.

To get started, create a Facebook business account and a developer account. You can then connect your Whatsapp number to the Facebook business account and authorize Hiver to receive customers’ WhatsApp messages in your inbox.

Everything you need in a helpdesk,
now in Google Workspace

With Hiver, your team can collaborate on customer support emails right from Gmail. No more missed emails. No more asking around for status.

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Other Hiver

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Go truly multi-channel with Hiver’s
customer service solution

Email Management

Turn emails into actionable tasks, give them designated owners, and deliver lightning-fast customer service.

Hiver Chat

Answer your customer’s queries in minutes instead of hours with Hiver chat, and manage these chats right inside Gmail.

Offer WhatsApp support from
inside Gmail with Hiver


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