Transform Gmail into a multi-channel helpdesk
Most helpdesks are expensive and complicated to use. But not Hiver – it brings email, live chat, knowledge base, and voice communication inside Gmail.
Drive your team's efficiency by 80% with Hiver
10,000+ teams worldwide use Hiver for
No more switching between tools. Manage all communication channels from Gmail
One powerful platform. For everyone.
Hiver for Customer Service
Manage email support, live chat, knowledge base, phone, and whatsapp support – right from Gmail.
Hiver for Finance Operations
Collaborate on invoices, cash collection requests, bookkeeping queries, and more, to ensure company operations run smoothly.
Hiver for People Operations
Be there for your employees at all times. Provide accurate responses to queries related to payroll, company policies, benefits, and more.
Hiver for ITSM
Stay on top of technical issues your employees face. Assign tickets based on expertise and deliver faster resolutions.
Hiver vs other helpdesks
Start in less than an hour
No need to learn an alien interface. Hiver is extremely intuitive to setup and use.
Generative AI capabilities
Because Hiver works on top of Gmail, you can leverage all it’s AI capabilities in your day-to-day operations.
24/7 support for everyone
Hiver offers white-glove onboarding, and 24/7 support on all plans, unlike most helpdesks.
Save between 35%-50%
Only pay for the features that you need. No hidden costs, no extra costs for training or support.