Fin resolves the most complex queries on every channel
Fin handles even the most complex queries through a continuous improvement loop called the Fin Flywheel. Train Fin on your Procedures, knowledge, and policies, test performance before launch, deploy across every channel, then analyze and improve with AI-powered Insights—so every query is resolved accurately and consistently.
Fin works with any helpdesk
Set up Fin with your existing helpdesk or Intercom—with support for additional platforms and custom channels.
- Set up in under an hour.
- Integrates into your current support channel stickets, email, live chat, and more.
- Follows your existing assignment rules automations, and reporting.
- Escalates to agents in your preferred inbox.
Powered by the Fin AI Engine™
The Fin AI Engine™ is a patented AI architecture specifically engineered for complex customer service queries. Every layer is optimized for accuracy, speed, and reliability—so Fin can resolve more conversations, more effectively than competing AI Agents.
Fin delivers perfect customer service
Fin resolves even your most complex support queries accurately and reliably. Fin connects to your business tools, can take action on behalf of your customers, and works across every channel – live chat, email, phone, Slack, and more.
Fin handles inbound sales end to end
From first question to qualified opportunity, Fin handles inbound sales end to end. It engages prospects, helps them understand your product, and passes the right ones to sales.
