Provide WhatsApp support from inside Gmail
The WhatsApp channel helps you manage conversations with customers seamlessly and without leaving your inbox.
Make customer communication more engaging
- Centralize your WhatsApp conversation workflows inside Gmail
- Allow multiple reps to manage a WhatsApp group
- Get real-time notifications for incoming WhatsApp messages
- Ensure complete accountability for each customer conversation
- Craft personalized messages with customer context picked from conversation history
Add WhatsApp as a support channel and manage incoming queries right from Gmail
WhatsApp is a popular instant messaging app: it’s faster, more convenient, and easier to use. Therefore, customers are more likely to use it than emails or phone calls. Teams that understand this actively use WhatsApp as a customer service channel.
With WhatsApp integration, you can respond to WhatsApp messages directly from Gmail while ensuring complete visibility and accountability for every conversation.
Improved Productivity
With this innovative option, WhatsApp integration with Gmail becomes seamless. There’s no need to switch between different apps or browser tabs anymore. You can send WhatsApp messages directly from your Gmail inbox, saving time and reducing the hassle of having multiple apps open.
With WhatsApp integration, you can reply to WhatsApp messages from Gmail while ensuring complete visibility and accountability for every conversation.
Connect WhatsApp with Hiver in a few steps
The Hiver–WhatsApp integration is easy to set up.
To get started, create a Facebook business account and a developer account. You can then connect your Whatsapp number to the Facebook business account and authorize Hiver to receive customers’ WhatsApp messages in your inbox.
Everything you need in a helpdesk, now in Google Workspace
Tu equipo puede colaborar en correos electrónicos de atención al cliente directamente desde Gmail. Se acabaron los correos electrónicos perdidos. Ya no tendrás que preguntar por el estatus.
Other Hiver Integrations
Opt for multichannel with the customer
service solution
Email Management
Turn emails into actionable tasks, give them designated owners, and deliver lightning-fast customer service.
Hiver Chat
Answer your customer’s queries in minutes instead of hours with Hiver chat, and manage these chats right inside Gmail.
Offer WhatsApp support from inside Gmail with Hiver
It is a software solution distributed by Aufiero Informática. At Aufiero Informática, we distribute it with a 100% original license for companies in Latin America.
You can request a quote and a demonstration with Aufiero Informática; we’ll advise you on the ideal license, implementation, and support in your language.
Yes. Aufiero Informática is your authorized distributor in Latin America, with original licenses, local support and payment in local currency.
